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Wholesale Book Order Terms & Conditions

The Smart Method Ltd – Excel Central.com website
We've tried hard to keep these terms & conditions as simple, clear, short and jargon-free as possible.
Our promise to you
We'll behave ethically and correctly at all times and always do what we believe to be the "right thing" to resolve any query or dispute. Our ethos is to ensure 100% customer satisfaction.
1. Privacy
• We will not store your credit card details.
• We will not, under any circumstances whatsoever give out or sell your information (including name and email address) to anyone.
• We will never send you an email unless it is directly related to your order.
2. Free delivery
Books are always delivered free of charge to USA, Canada, Europe, Australia and New Zealand addresses.
Books are usually also delivered free of charge to other countries but in some remote locations we may have to quote and agree a delivery charge.
3. Delivery Estimate
Orders will normally be received within six to twelve working days but this cannot be guaranteed.
4. Cancellation and Refunds
Books cannot be returned once purchased. Orders cannot be cancelled after the books have been dispatched to you.
4. Limitation of remedies
In no event will we be liable to you for any damages, including without limitation, loss of business, revenue, profits, goodwill or other consequential damages arising out of the use, or delivery of, the books.
If you have any questions regarding our terms and conditions, Click here to email us. We will always respond to your enquiry within 24 hours. Alternatively, you can contact:
The Smart Method Ltd
Burleigh Manor
Peel Road
Douglas, IOM
Great Britain IM1 5EP

Email: support@thesmartmethod.com
Fax: +44 (0)845 458 3281